RE Medical Services Ltd is committed to protecting your personal information and complying with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are registered with the Information Commissioner’s Office (ICO).
We may collect and process the following information:
Name
Date of birth
Address
Email address
Telephone number
Medical history
Current medication
Weight and BMI
Consultation notes
Treatment records
Relevant health risk information
IP address
Browser type and device information
Website usage data (via cookies and analytics)
Payments are processed via secure third-party payment providers. We do not store full card details on our systems.
We process personal data for the following purposes:
Providing clinical assessment and treatment
Issuing private prescriptions
Communicating with your GP (with consent)
Managing appointments and follow-up
Responding to enquiries or complaints
Regulatory and governance requirements
Fraud prevention and risk management
We do not sell your personal data.
We process your data under the following lawful bases:
Performance of a contract (providing medical services)
Compliance with legal obligations
Legitimate interests (service administration and governance)
Explicit consent (where required)
Health information is processed as special category data under Article 9 of UK GDPR for the provision of healthcare.
We may share your information where necessary with:
Your GP (with your consent)
UK-registered pharmacies
Healthcare professionals involved in your care
Regulatory authorities where legally required
We do not share your information for third-party marketing purposes.
We implement appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.
However, data transmission over the internet cannot be guaranteed as completely secure.
Medical records are retained in accordance with NHS and professional record-keeping guidance.
Non-clinical information is retained only as long as necessary for administrative or legal purposes.
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate information
Request restriction of processing in certain circumstances
Object to processing where applicable
Request data portability where legally applicable
There is no fee for submitting a subject access request unless requests are excessive or repetitive.
To exercise your rights, contact:
contact@remedical.co.uk
If you remain dissatisfied, you may lodge a complaint with the Information Commissioner’s Office (ICO).
Our website uses cookies to improve functionality and analyse usage.
You may control cookies through your browser settings.
Further information is available in our Cookie Policy.
Our website may contain links to external websites. We are not responsible for the privacy practices of other sites.
We may update this Privacy Notice from time to time. The most recent version will always be available on our website.
If you have questions about this Privacy Notice or your personal data, please contact:
RE Medical Services Ltd
Email: contact@remedical.co.uk
You may also contact the Information Commissioner’s Office at www.ico.org.uk.